Spark Hire's Applicant Tracking System

Spark Hire's Applicant Tracking System FAQs

• Can I add Spark Hire's ATS to my existing Spark Hire contract?

  Yes, you can! Our customers love the ability to consolidate their vendors and we make it easy for you to do so.

  We’d simply send you a new Order Form with the updated plan that includes our ATS and we’ll have you activated within 24 business hours.

• How much does it cost to upgrade to Spark Hire's Applicant Tracking System?

  The cost to add Spark Hire’s applicant tracking system to an existing Spark Hire contract depends on a few factors such as the pricing plan you wish to move forward with and the size of your organization.

  Existing Spark Hire customers get the best pricing for Spark Hire’s ATS as it’s an incremental cost on top of your current plan.

   

• What's the onboarding and implementation process with Spark Hire's Applicant Tracking System?

  Spark Hire offers implementation support and training for all new ATS customers with an implementation timeline that will vary based on company size. However, most organizations implement Spark Hire’s ATS within 30 days. 

  Implementation includes a kickoff call with a dedicated point of contact and guidance on how to set up your account and integrate your careers page with Spark Hire. Before you go live, we’ll ensure your team has access to the training they need to be successful.

• How does Spark Hire help me get my team to learn about and adopt an Applicant Tracking System?

  Spark Hire helps with phasing your data migration, and tailoring your training programs, and generally has a user–friendly interface to minimize disruptions and empower your team to adopt and integrate the switch as quickly and easily as possible.

  The step-by-step implementation process typically looks like this:

  • Week 1
    • Kickoff Call: Introductions, action items, and implementation timeline
    • Client Login: Your company owner will receive their login credentials
  • Week 2-4
    • Account Setup: Account configuration, whitelist, and SSO
    • Basic Training: Introduction to candidates, positions, and sources
    • Go Live: Hiring software is live and ready to be used
  • Week 5-6
    • Advanced Training: In-depth training on advanced settings, built-in templates, and additional features
  • Week 7
    • Manager’s Training: Deeper internal training for your hiring managers by a dedicated Customer Success Manager
  • Week 8-9
    • First Consultation Call to discuss the first few weeks with the software
    • Second Consultation Call to continue discussion, if needed
  • Week 12+
    • Reports Training and ongoing support, as needed

• Can data from my previous ATS be migrated into Spark Hire’s ATS?

  Yes, Spark Hire can assist with data migration from an existing ATS into Spark Hire’s ATS. The average migration time is 14 days.

• How does Spark Hire's video interview functionality work within the ATS?

  Rather than needing to manually copy and paste candidate information and/or links to invite candidates to video interviews, Spark Hire’s ATS enables you to add a video interview step to your hiring workflow.

  When you move candidates to this step in your hiring cycle, they are automatically invited to a video interview.

  After the video interview is completed, the team member(s) you assigned to this step in the hiring workflow is prompted to review and evaluate the submission.

  All of this activity is captured in your analytics on our Applicant Tracking System so you get a complete picture of what’s happening at every step in your hiring process.

• How can I learn more about Spark Hire's Applicant Tracking System?

  We’re so glad you asked! We offer a huge selection of resources on Spark Hire’s ATS, including customer testimonials and a detailed demo of our applicant tracking solution, as well as general education about applicant tracking systems across our website.

• I didn't know Spark Hire had an ATS. How many organizations are using it?

  Spark Hire’s ATS is currently used by 700+ organizations globally to support a wide range of hiring processes.

• How can I hear from other customers using Spark Hire's ATS?

  We love receiving feedback, both positive and critical, from current customers to help us constantly improve and meet the unique needs of our customers. 

  Here are some examples: 

  “Using Spark Hire has allowed us to move candidates through the process quickly. We are able to reach out to a large number of candidates early on through the screening process,” said Sherita Gatling, the Human Resources Director at the Center for Creative Leadership.

  “One of the things that drew me the most to Spark Hire’s ATS was their advanced level of automation and their integration with AI into the process. Those things are very important because I am a one-man department when it comes to recruiting, and it gives me a higher level of efficiency compared to some of their competitors,” explains Melanie Scheer, the Director of People Operations at Accelerated Digital Media.

  To learn more about what it’s like to work with Spark Hire and innovative hiring software, check out some of our customer success stories and case studies.

• How will my other HR tech systems integrate with Spark Hire's ATS?

  Spark Hire integrates with industry leaders in the HR tech and recruitment spaces to add tremendous value for our customers and offer streamlined access to everything you need in one solution.

  We currently partner and integrate with 50+ HR and applicant tracking systems and 1,000+ productivity apps, remaining hyper-focused on building HR solutions that are user-friendly and empower customers to get up and running seamlessly.

  Spark Hire’s Applicant Tracking System integrates with job boards, assessment providers, HRIS platforms, background check services, and more.

  These integrations can be viewed here.