Case Study: Jacksonville Jaguars

How the Jacksonville Jaguars Improved Their Hiring Strategy With Spark Hire Video Interviews

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About the Jacksonville Jaguars

The Jacksonville Jaguars compete in the National Football League (NFL) as a member club of the American Football Conference (AFC) South division. Founded alongside the Carolina Panthers in 1995 as an expansion team, the Jaguars originally competed in the AFC Central until they were realigned to the AFC South in 2002. The franchise is owned by Shahid Khan.

Goals for Video Interviewing

The Jaguars were in search of an interview platform that integrated with their ATS. Beyond building a one-stop-shop for all their needs, the hiring team was looking for a more efficient and modern way to connect with hiring managers and candidates alike.

Q&A with Director of Culture and Inclusion, Victoria Croy:

What inspired you to look into video interviewing? What specific challenges in your day-to-day were you looking to solve with video interviewing?

In general, we needed a more efficient and modernized process for all parties - hiring managers, candidates, etc. Video interviewing provided a user-friendly, streamlined approach.

Did Spark Hire replace a similar tool or is this the first time your team is using video interviewing?

This is our first time using a video interviewing platform.

What criteria did you have in mind for a video interviewing solution?

Beyond efficiency, we were looking for an intuitive, straightforward tool that would improve collaboration across teams and speed up our time to hire. The integration with our applicant tracking system, TeamWork Online (TWOL), was a big plus.

What made you choose Spark Hire as your video interviewing solution?

The biggest selling point was the integration with TWOL. Finding a comprehensive hiring strategy that would fold seamlessly into our already established processes was key.

What was getting started with Spark Hire like?

Getting started couldn’t have been easier. We had an expedited timeline and I was up and running on the platform within 1-3 days. Our representative was accessible and helpful during the implementation process.

How has Spark Hire improved your hiring metrics and process?

It has dramatically helped hiring managers cut down on the time they spend with candidates in their initial screening process. Being able to review candidates with quick, insightful video clips has provided a more holistic view of candidates earlier in the interview process. The time savings has been extraordinary.

What was your team’s hiring process prior to using Spark Hire?

Most Initial screenings and first interviews were handled by hiring managers.

How do you get your team members to buy into video interviewing?

Team buy-in was immediate. After discovering how much time we would be saving them it was a no-brainer. They’ve loved the efficiency gains.

What was your aha moment — the moment you knew you loved Spark Hire?

Seeing how much time we saved in the initial interview phase. The platform has allowed us to reach top talent without losing valuable time or resources.

Why should other hiring teams look into video interviewing?

Other teams should look into Spark Hire because it will DRAMATICALLY impact their hiring process, whether it is team member or HR driven. The benefits you’ll uncover make it a cost-effective solution.

What are three words that describe your experience working with Spark Hire?

Easy, efficient, and convenient.

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